bd111's Privacy Policy

1. Introduction

This privacy policy applies to the bd111 casino platform. When you use our website, create an account, or use any of our services, you are considered to have accepted the terms of this policy.

bd111 places the highest importance on the privacy of its users. We use modern technology and strict internal procedures to ensure the security of your personal information. This document will clearly inform you about what data we collect, why we collect it, and how securely it is handled.

For a general overview of our services, you can read our bd111 About Us page, which covers the platform's goals and operations in detail.

2. Information We Collect

While using the bd111 platform, various types of information are collected automatically or provided by the user. These are described in detail below:

2.1 Registration and Identity Information

Information you provide when creating an account is collected, such as:

• Full name and date of birth
• Mobile number and email address
• Username and password chosen by the user (stored in encrypted form)
• National ID or passport number (for identity verification, where applicable)

2.2 Financial and Transaction Information

Payment-related information is collected during deposits and withdrawals. Transactions on bd111 can be made via bKash, Nagad, Rocket, Upay, and bank transfer. The date, amount, and method of each transaction are stored in our system. Full card numbers or PINs are never collected or stored.

2.3 Technical and Device Information

Some technical information is collected automatically while browsing the website, including:

• IP address and device type
• Browser type and version
• Operating system information
• Session duration and list of pages visited
• Referral source (how you arrived at the site)

2.4 Gaming Activity Information

To ensure fair gaming and improve your experience, your gaming history, bet amounts, win/loss records, and preferred game categories are stored.

3. Use of Information

Collected information is used only for specified purposes. bd111 never sells your information for unauthorised purposes or commercially to third parties. The main use cases are listed below:

• Account management and login verification
• Processing deposits and withdrawals
• Providing applicable bonuses and promotional offers
• Delivering customer support services
• Preventing fraud and unauthorised access
• Monitoring and improving platform performance
• Responsible gaming oversight
• Meeting legal obligations

bd111 does not use your information for marketing purposes without your consent. If you do not wish to receive promotional communications, you can change that at any time from your account settings.

4. Data Retention and Duration

User data is stored on secure servers. Information is kept for the entire period your account remains active. Even after an account is closed, certain information may be retained for a specified period as required by law.

Financial transaction records are kept for a set period for audit and dispute resolution purposes. After that period, the data is securely deleted or anonymised.

5. Sharing Information with Third Parties

bd111 never sells your personal information. However, in certain specific circumstances, information may be shared with trusted third parties:

5.1 Payment Processors

Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to verify and complete transactions. These organisations are governed by their own privacy policies.

5.2 Game Providers

Game developers such as Evolution, Pragmatic Play Live, PG Soft, JILI, and Spribe may receive limited technical information to manage gameplay correctly. This information does not include any personally identifiable data.

5.3 Legal Requirements

Information may be disclosed in response to a court order or a valid request from a legal authority. In such cases, bd111 always provides only the minimum information required.

6. Cookies and Tracking Technology

The bd111 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the browsing experience.

6.1 Essential Cookies

These cookies are essential for the basic functioning of the site. They are used to maintain login sessions, remember language preferences, and verify security. Disabling these cookies will cause certain parts of the site to not work properly.

6.2 Analytical Cookies

Analytical cookies are used to understand how users interact with the site. They make it possible to identify which pages are used most and where issues occur. This information is reviewed in aggregated and anonymous form.

6.3 Managing Cookies

Cookies can be controlled by changing your browser settings. However, disabling essential cookies may cause difficulty logging into your account or completing secure transactions.

7. Data Security

bd111 applies multiple layers of security to protect your information. SSL encryption technology keeps all communication between your browser and our servers secure.

Passwords and sensitive financial information are always stored in encrypted form. Among internal staff, only authorised personnel can access personal information for specific required purposes.

Security measures in place:

• Data transfer encryption via SSL/TLS protocol
• Two-Factor Authentication support
• Regular security audits and vulnerability testing
• Detection of suspicious login attempts and automatic alerts
• Access controls and internal security training

No online system is completely immune, however. Your own role in protecting your data is important — use a strong password and do not share your login details with anyone.

8. User Rights

You have the following rights over your information:

8.1 Right to Access

You can receive a copy of the personal information we hold about you. Submit a request to the support team and it will be provided within a reasonable time.

8.2 Right to Correction

If there is incorrect information in your account, you can request that it be corrected. You also have the option to change some information yourself in your account settings.

8.3 Right to Request Deletion

When closing your account, you can request that your personal information be deleted. However, if there is a legal obligation or an active dispute, certain information may need to be retained for a period of time.

8.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or SMS, you can request to stop receiving them at any time. This will not affect other services on your account.

9. Protection of Minors

21+ All bd111 services are for persons aged 21 or older only. Collecting information from minors or allowing them to open accounts is contrary to our policy.

An age verification process is followed during registration. If it is confirmed that an account holder is under 21, that account will be suspended immediately and the associated information will be deleted.

For more information on responsible gaming, read our Responsible Gaming Guidelines, which offer advice on playing safely and within limits.

10. Changes to This Policy

bd111 reserves the right to change this privacy policy when necessary. If any significant changes are made, you will be notified via your registered email or through the site.

The "Last Updated" date at the top of the policy always reflects the date of the most recent change. Continuing to use the site after a change has been made means you are considered to have accepted the updated policy.

This policy should be read alongside our Terms and Conditions, which set out the overall terms of service use.

11. Contact

If you have any questions or complaints about this privacy policy, please contact us. Our support team is available in both Bengali and English, 24 hours a day, 7 days a week.

We try to respond to any privacy-related concerns as quickly as possible. Complex matters may take a little longer to investigate, but you will be informed of this.